Refund Policy

Policy owner: RxT

24-hour refund window

Refund requests must be submitted within 24 hours of purchase. Requests submitted after the 24-hour window are not eligible for a refund under this policy, except where applicable law requires otherwise.

Reason required

A refund request must include a specific and genuine reason for the request. Requests without a stated reason may be delayed or rejected.

How to request a refund

Contact official Dark Bot AI support through Telegram within the 24-hour window. Include the purchaser's identifying details, purchase/payment reference or transaction proof, and the specific reason for the refund.

Verification

Refunds are subject to verification of the purchase and the information provided in the request. We may request additional evidence where reasonably necessary to confirm the transaction.

After the refund window

Once 24 hours have passed from the purchase time, refund requests will normally be declined under this policy. This does not limit any non-waivable rights that may apply under local consumer-protection law.

Fraudulent or abusive requests

Fraudulent, duplicated, manipulated, or abusive refund claims may be rejected and may result in account or service restrictions where appropriate.